Frequently Asked Questions
About Nume
In the USA at GMP compliant, FDA registered facilities with third party testing for purity and potency.
Clinical-grade ingredients, clean formulas, and transparent labels. No unnecessary fillers.
Your members area for perks like free shipping on eligible orders, simple habit tracking, and product guidance.
Products and Ingredients
Every batch is third party tested for identity, purity, and potency. Made in GMP facilities in the USA.
Many are plant-based and free from common allergens. Check each product page for full ingredient lists and notices.
Follow the How to Use section on each product page. Consistency matters most.
Orders and Shipping
We ship from multiple US warehouses, mainly West Jordan Utah and Denver Colorado. Your order may arrive in more than one package at no extra cost.
Not yet. We currently ship within the United States only.
Processing takes 1 to 2 business days.
Standard USPS is typically 1 to 4 business days.
USPS Priority is typically 1 to 3 business days.
Delivery times begin after processing and can vary with carrier performance or weather.
You will receive a shipping email with your tracking link. If you do not see it within 48 hours, contact info@wearenume.com.
Yes. Items can ship from different facilities to speed delivery. No extra shipping charge.
If the carrier confirms delivery to the correct address, we are unable to refund or replace. To reduce risk, consider a secure delivery location or USPS Hold for Pickup.
Email info@wearenume.com within 7 days with your order number and clear photos of the item and packaging. We will sort it quickly.
If your order has not shipped, email info@wearenume.com as soon as possible with the correct address and your order number. Once shipped, address changes are not possible.
We do not ship to PO boxes, APO, FPO, DPO, or US territories at this time.
Returns and Refunds
Returns are accepted within 30 days of delivery for unopened products in original condition.
Email info@wearenume.com with your order number and reason for return. We will send simple return instructions.
Once your return is received, refunds are typically processed within 5 to 10 business days.
Support and Contact
Email info@wearenume.com. We usually reply within one business day.
Email info@wearenume.com with your proposal or media kit.
Contact Us
Average response time: within 24 hours.